Niraj Jagwani's Blogs

Introduction: The Shift in Enterprise CRM Strategy The enterprise CRM strategy has advanced to much more than simply establishing a basic system and managing an existing contact list. What was originally a focus on simply implementing a CRM platform to automate rudimentary workflow processes has transformed into an advanced, multifaceted, data-centric revenue ecosystem. Implementation of CRM through HubSpot is not merely a matter of providing basic services—it is becoming increasingly focused on creating sophisticated, scalable, intelligent systems, which provide direct impact on revenue performance outcomes.  Today's enterprises operate in extremely fragmented ecosystems, which result in disconnection among the Sales, Marketing, and Customer Success teams. The result of these disconnections is inconsistent data across departments, a lack of visibility into the entire customer life cycle, and ineffective decision-making abilities within an organization's departments. Organizati...